Shipping Policy
At Teecharis, we prioritize fast, reliable delivery and excellent service to ensure your orders arrive on time. Below are the details of our shipping and order fulfillment process.
Order Processing Time
Orders are processed from Monday to Friday (excluding holidays).
Standard processing time varies depending on the product and shipping destination.
For items shipped from our Kentucky warehouse:
Orders placed before 12:00 PM PST / 3:00 PM EST (Monday – Friday) are processed the same day.
Orders placed after this time, on weekends, or holidays will be processed the next business day.
Normal production time for most products: 1 – 3 business days.
Shipping Rates
Domestic (US): Flat rate $5.99 per order.
International: Flat rate $12.99 per order.
Orders can include multiple items without additional shipping fees.
Estimated Delivery Times
Delivery times depend on the shipping method selected and the destination:
Domestic Shipping (U.S.)
Standard Shipping: 5 – 7 business days after shipment.
2-Day Air: Ships within 2 business days (Monday – Saturday, excluding holidays).
Next-Day Air: Ships the next business day (Monday – Friday, excluding holidays).
Note: Orders shipped to Alaska, Hawaii, Puerto Rico, and U.S. territories may experience longer delivery times.
International Shipping
Countries with Prepaid Taxes & Fees (Australia, Canada, New Zealand, UK, EU countries)
Standard Shipping: Up to 14 business days
Other International Destinations
Standard Shipping: Up to 4 weeks
Taxes & fees are payable upon receipt.
Delivery via local postal service; no expedited shipping available.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number.
You can track your order via our Tracking Page.
Delayed or Lost Shipments
Orders are usually shipped on time, but delivery may be delayed due to:
Incorrect or incomplete address (missing apartment/unit numbers, etc.).
Severe weather conditions.
International customs clearance delays.
If your order is delayed beyond the estimated timeframe, please contact us at [email protected]. We will resolve the issue within 1 – 3 business days.
Contact Us
For any shipping-related inquiries, reach out to us:
Address: 6900 Riverport Dr, Louisville, KY 40258, United States
We are committed to ensuring a smooth shopping experience for you!