How Do I Change or Cancel My Order?

Order Cancellations
You may cancel your order within 2 hours of placing it. After this period, cancellations are no longer accepted.

Modifying Your Order
If you need to make changes to your order, please contact our Customer Support team at [email protected] within 12 hours of placing your order. We will not be able to process any modifications after this time.

To ensure smooth processing of your request, please include the following details in your email or contact form submission (this is mandatory):

  • Order number

  • Adjustment request or reason for cancellation

  • Full delivery address

Our team will review your request and send you a confirmation once the changes have been made.

Contact Information

  • Address: 6900 Riverport Dr, Louisville, KY 40258, United States

  • Email: [email protected]

  • Support Hours: Monday–Saturday, 9:00 AM–5:00 PM (Central Time), excluding holidays.